About Us

What is Kogoza ?

Kogoza is a Belgian startup in partnership with the Start.Lab incubator in Brussels helping you easily find Kids camps near you for your family! The platform works as a marketplace allowing you to view and register your children for the various camps listed by local organizers. On Kogoza, you can search for camps near you using our interactive map or filter the listings by period, age or type of activity. You can then view the complete information published by the organizer about the camp. By collaborating with recognized educational and sports camp organizers, we offer a new dimension of service which puts you directly in contact with the organizers of children's activities near you.

FAQ

Why book a kids camp using Kogoza.be ?

As a parent, you are most likely already very busy due to your work and family obligations. You probably don’t have time to visit every website of the various organizations to find the best kids camps near you.

Kogoza helps you easily view the key information of a multitude of camps in your region! In addition, Kogoza allows you to quickly book places for your children for kids camps offered by local organizers on the platform and to pay securely in a couple of minutes!

How does Kogoza.be work ?

On Kogoza, local organizers of kids camps regularly add to the platform the camps that they offer during the school holidays. Through Kogoza, as a parent you can easily view the detailed information and photos of each camp, in order to discover the activities near you or your workplace. You can quickly compare kids camps and once you have found the perfect camp for your child, just book and pay in a few clicks via the platform to secure your places! The platform has a secure payment system accepting payments by Bancontact or credit card. In addition, all the kids camps available on Kogoza.be are added by the organizers themselves, guaranteeing accurate information and the best prices. If it's not the case, we will gladly refund you the difference!

Are the online payments on Kogoza.be secure ?

All online payments are managed by an industry leader, certified Level 1 for PCI (Payment Card Industry) service providers. This is the most stringent level of certification available in the payments industry. All online transactions are encrypted using SSL technology while allowing you to pay flexibly using Bancontact or a credit card.

Who do we work with ?

Kogoza works with experienced educational, sports and cultural kids camp organizers. This variety of partners allows us to offer a wide selection of children's camps on our platform suitable for all of your children's favorite activities.

Can I be refunded after booking on Kogoza ?

Yes! In accordance with our terms and conditions, we reimburse all camp reservations if you make a cancellation request more than fourteen (14) days before the scheduled start date of the camp. The refund will be made within a maximum of one (1) month after the request and five (5) euros of the total refund will be deducted to cover the administrative costs of the cancellation. All reimbursement requests made fourteen (14) days or less before the scheduled start date of the camp cannot be accepted due to the costs incurred by the camp organizers. A full refund is possible if an Organizer does not organize his camp because the organizational conditions are not met (minimum number of participants, weather conditions, ...). Reimbursement will be made within a maximum of one (1) month after the request. To make a cancellation request, simply contact us by email at info@kogoza.be.

What if I am not satisfied with the camp I have booked ?

Kogoza is only involved in the promotion of camps and the processing of camp reservations made on our platform Kogoza.be, and therefore cannot be held responsible for events occurring during camps. Complaints regarding organizer's services, including kids camps, must be addressed to the organizer concerned and any disagreement must be resolved between the participants and the camp organizers. That being said, we work with experienced and recognized organizers to minimize the risk of disagreements. In addition, our offices are always open to receive your questions or comments by email, via our social media pages or by phone where we will do our best to resolve all situations collectively at your side.